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Original topic:

Q80 75" showing white hue type colors/theme

(Topic created: 03-06-2023 04:44 PM)
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userjgFuhDWrpw
Constellation
Options
QLED and The Frame
I can't seem to turn this off. Reset all color or screen settings I can find. It only shows this when I'm on the menu or app screen. 


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Normal video plays when actually watching anything from a source or app (like below). Any idea how to turn this (whitescale?) off?


 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that the inverted colors setting is turned on in your accessibility options. Please Go to Settings > Picture>Accessibility >Colour Inversion and switch it off. It should solve this issue! 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that the inverted colors setting is turned on in your accessibility options. Please Go to Settings > Picture>Accessibility >Colour Inversion and switch it off. It should solve this issue! 

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