Original topic:

Unable to turn audio description off

(Topic created: 11-28-2021 12:20 PM)
Blueyestm
Constellation
Options
QLED and The Frame

I now have a Neo QLED Q84 Model QN75QN84AAFXZA.  The option to turn off audio description is greyed out even if I have no apps open and on the home screen. This only seems to happen when watching DirectTV Stream and it is very annoying.  There is no option in the DirectTV Stream app for this so I cannot turn it off in the app. I already have voice off as I don't need any of this.  What else can I do to get this turned off?

1 Reply
userddFTKMS0jW
Astronaut
Options
QLED and The Frame

I have the same problem with the latest qn90a [QLED-55 inch]  I need to be able to turn off the Descriptive audio if I do not want to listen to someone telling me what I can see. 

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