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Smartthings map view not working

(Topic created: 03-27-2024 12:19 AM)
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Mw1975
Constellation
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Samsung Apps and Services
Since map view in smartthings was updated to 3D view I can't get it working at all. Everything else in smartthings seems to work just fine, but as soon as I hit the icon for map view, everything just freezes. I've tried uninstall and reinstall and that didn't work. I've also tried restarting several times and that didn't work either. I have s23 ultra, s9 tab ultra and fold 4 and it does the same thing on all 3 devices. Anyone know how to fix this? 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello there, Mw1975! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/ Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404 or by email at support@smartthings.com.

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello there, Mw1975! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/ Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404 or by email at support@smartthings.com.

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