Original topic:

Pin number needed with new tablet

(Topic created: 09-10-2021 11:06 AM)
Raldo
Astronaut
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Tablets

Just got a new Glaxay Tab A7. Need a pin to unlock screen?! 0000, 1234 don't work. Samsung sent  in their box as far as setting up the device. Any help or ideas?

4 Replies
SamsungLou
Samsung Moderator
Samsung Moderator
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Tablets

I understand this is frustrating. Can you tell me where the tablet was purchased?


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MochaVex
Comet
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Tablets
Samsung doesn't ever sell their devices with locks on them. I'd check with whom you purchased the device from. You can also boot it into recovery mode and factory reset it and hope it doesn't have a Google FRP lock. Hope this helps!
user_ams007
Samsung Care Ambassador
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Tablets
Have you tried a Full Factory reset
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Raldo
Astronaut
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Tablets
I did the factory reset thanks