Samsung Internet with google cloud services

[roomofcor]

Hi Samsung Support

One of the main reasons I bought Tab S9+ was the magic DEX mode. I am the heavy user on google cloud services (mail, chat, calendar, docs, sheet, slide..etc) with web browser. Samsung Internet is good but not perfect that can fulfill my needs 80%. Now there are two issues:

1. Docs share: in docs, click top right button, it is always stuck.
2. Chat: in gmail bottom left show "Google Chat in Gmail doesn't yet support the browser you're using."

I believe these two issues are known issues and can be resolved in Samsung Internet because third-party browser kiwi has NO above two issues.

So my question is:

Will Internet browser resolve these two issues? if yes, when?

Or we can say , when will Internet browser be more compatible with google cloud?

Thank you so much.

[DanG92263]

Why not switch to another browser, like Chrome, which is Google?

Also, this is a community of Samsung users attempting to assist other Samsung users. The Samsung employees here simply act as moderators. This is Samsung Community, not Samsung Support.

[roomofcor]

Hi ,

Thanks for your reply,

In Samsung DEX mode.

1. In the Android Chrome, if want to use drive, docs, sheet..etc by cliking link, it always force to use android app, not use chrome tab , even set desk mode in setting. But Samsung Internet is good that can open google cloud in tab in browser.  So I expect Internet browser could be better.

2. If here is not suitable place to ask this kind of question, kindly direct me where is the right place to ask.

Thank you so much

[DanG92263]

This is a community of Samsung users attempting to assist other Samsung users.

It was just my thought. I have used DEX in the past, but always used Microsoft's browser, products (Office) and cloud services.

It's early, perhaps you'll receive a more informed response later.

[DanG92263]

Can't the default browser be set to Chrome in DEX settings? I don't recall there being an issue with me using a Microsoft browser.

[roomofcor]

It is not the problem about default browser in DEX mode, it is about Samsung Internet could be better or be more like Windows Chrome. Windows Chrome is very powerful to manage goole cloud (doc, sheet, slide..etc) in Chrome tab.  I know Samsung Dex productivity can not be the same  100% with Windows,  but it could be as better as possible, because Samsung has the best capability for android devices and software optimization.

[DanG92263]

Yeah, I only use Samsung Internet on my Samsung TVs, because it's the only browser option. I don't understand why you wouldn't use Chrome on DEX.

[DanG92263]

I suspect Samsung expects that you'll want to use Chrome as well, so they're not going to dump a lot of time, money, and resources into updating their browser. They're a hardware company, not a software Goliath. The software they make is just to showcase their hardware.

[DanG92263]

I'm not saying that you're wrong. It would be fantastic if it happened, but how old is DEX? Six years?

Samsung Internet is chromium based, but has only a 5.06% market base. Not enough bang for the buck.

I wouldn't hold your breath.

[roomofcor]

thanks for your sharing, only 5.06% market base but has this kind of performance, I give Samsung Internet a thumb-up.