hello everyone. i got this problem yesterday and i cant solve it. my remote can't control my tv. remote is working, IR signal is going and TV responds with red light blinking under samsung logo but TV just doesn't react and nothing happens. i tried replacing batteries, pairing via back and start/stop button, tried reseting and pulling tv from the plug/removing batteries from the remote and pressing on/off button. and still nothing. remote blinks with red light for around a minute, then stops. when any button is clicked starts blinking again. and also now i am locked out from the tv because i decided to reset the tv settings and it just won't work. just stuck at a welcome screen. please help. TV model: UE43TU7022KXXH
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
