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Original topic:

After sleep settings don't always return

(Topic created: 11-01-2024 07:04 AM)
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userPwX6sr7DsG
Cosmic Ray
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I enable the sleep mode on my watch at night. Note modes not synced with phone.

When I wake up I turn off sleep mode on watch.

Now 8 out of 10 times my touch to display and sounds and vibrations remain off.

This has been occuring with the various betas.

Watch 5

 

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5 Replies
Chef31684
Red Giant
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Have you tried a hard reset? Or wiping thr cache partition of your watch? 

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userPwX6sr7DsG
Cosmic Ray
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Cleared cache and so far two days have passed and so far good. Settings have stayed.

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USBetaModerator3
Beta Moderator
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Hello @userPwX6sr7DsG ,

Thank you for your feedback on Sleep mode issue. 

To help us understand this issue, could you please submit your error report via Galaxy Wearable Beta app?

It would be very helpful if you send the error report within the 15 minutes from when the issue occurred (Wake up > Check Watch > Display / Sound / Vibrations are off > Send error report immediately)

Galaxy Wearable Beta app > Search for "Contact us" > Send Error > Check "Send diagnostic data" along with screenshots.

2. Send Error report.jpg

 

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userPwX6sr7DsG
Cosmic Ray
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Okay after oh 4 days after clearing watch cache the issue returned today.

Touch to wake and sound and vibration set to off after turning off sleep mode.

I have sent at least 6 diags via the watch manager since this has occurred during the last 3 betas. If there are exact steps to take please let me know. In watch manager on phone I select watch 5, send diag reports.

 

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chro1
Asteroid
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I have a similar issue on Watch 6, DND will stay every day. 

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