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ā11-01-2024 07:04 AM in
DiscussionsI enable the sleep mode on my watch at night. Note modes not synced with phone.
When I wake up I turn off sleep mode on watch.
Now 8 out of 10 times my touch to display and sounds and vibrations remain off.
This has been occuring with the various betas.
Watch 5
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ā11-01-2024 06:00 PM in
DiscussionsHave you tried a hard reset? Or wiping thr cache partition of your watch?
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ā11-03-2024 10:54 AM in
DiscussionsCleared cache and so far two days have passed and so far good. Settings have stayed.
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ā11-04-2024 11:03 AM in
DiscussionsHello @userPwX6sr7DsG ,
Thank you for your feedback on Sleep mode issue.
To help us understand this issue, could you please submit your error report via Galaxy Wearable Beta app?
It would be very helpful if you send the error report within the 15 minutes from when the issue occurred (Wake up > Check Watch > Display / Sound / Vibrations are off > Send error report immediately)
Galaxy Wearable Beta app > Search for "Contact us" > Send Error > Check "Send diagnostic data" along with screenshots.
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ā11-06-2024 08:32 AM in
DiscussionsOkay after oh 4 days after clearing watch cache the issue returned today.
Touch to wake and sound and vibration set to off after turning off sleep mode.
I have sent at least 6 diags via the watch manager since this has occurred during the last 3 betas. If there are exact steps to take please let me know. In watch manager on phone I select watch 5, send diag reports.
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ā11-07-2024 07:50 PM in
DiscussionsI have a similar issue on Watch 6, DND will stay every day.