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Original topic:

Alarm sound

(Topic created: 06-02-2025 01:44 AM)
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D1Lambo
Asteroid
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None of the audio alarms in the clock app work. Not even the stock alarms within the app.They all say "unsupported audio file." I cant even get on from zedge to play

image


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Y0u
Honored Contributor
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You need to update the clock app if you haven't already, if you did try clearing the data of the clock and try again
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lpthomicdawg
Asteroid
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Same issue.
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kangsey
Constellation
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Fixed after update thanks.
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D1Lambo
Asteroid
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Thank you. Updating the clock app worked
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GreyJedi71
Halo
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Updated clock works like a charm. Ty
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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