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10-01-2022 07:08 AM in
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10-01-2022 07:41 AM in
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10-01-2022 08:19 AM in
DiscussionsSince I've downloaded the beta, my watch 5 pro hasn't worked correctly and won't track or record my activity, including my sleep tracking as well. It has been intermittent about recording my sleep.
My watch and phone have not been staying connected at all either throughout the time I've had the beta downloaded.
So yes having some problems too lol
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10-01-2022 12:15 PM in
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10-21-2022 10:04 AM in
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10-01-2022 01:31 PM in
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10-03-2022 11:36 AM in
DiscussionsHello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
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10-21-2022 10:05 AM in
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10-04-2022 07:10 AM in
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10-18-2022 10:15 PM in
DiscussionsHad the same issue. What worked for me is, choosing 1. Connect to new phone on the watch 2. Removing watch from the phone 3. Unchecking both options a) send diagnostics data b) and location for Google.