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Original topic:

Beta 3, WiFi handling=reboots

(Topic created: 09-18-2023 11:46 AM)
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G87M2
Galaxy
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I have narrowed the issue due to WiFi handling. I have Wi-Fi 6e, and when I switch mesh nodes, my phone restarts. Happened 2 times in the same exact location in my home. A third time, I went out of range of my network outside and my phone rebooted. I guess turning off Wi-Fi in some situations will be a temporary resolution until we get a hot fix.
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Thanks for the tip on Wi-Fi. I also have a Wi-Fi 6e router with 3 mesh nodes. All day my phone crashed 6 to 7 times an hour while at home on WiFi. Submitted crash report each time, cleared the system cache multiple times each hour. Saw post on turning off auto optimization but I don't have that turned on. Never liked not being able to schedule a time because the random restarts affected alarms and notifications when restart occurs and you don't enter pin to turn on the phone.

Left home this afternoon and was not on my WiFi and phone never crashed. Turned off WiFi from seeing your tip and at home for last few hours and phone has not crashed.

So far so good. Don't know if this fixes this but we'll see.
BMcBain92
Cosmic Ray
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I only have 1 router and still crashes, so don't know if it's a 6E problem or just wifi but I just separated my 6E band so we'll find out.
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G87M2
Galaxy
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Just simply using my phone or not, the phone restarts. Really a step back on this one. Would be nice to allow a roll back to beta 2 in the meantime. Had no issues like this.

Edit I kept WiFi on, now I'm turning it off and see how that goes
Arcanexvi
Asteroid
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Joining my WiFi 6E network causes it to reboot immediately. Same network on WiFi 6 is fine
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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