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Original topic:

Beta 3 random reboot.

(Topic created: 09-15-2023 12:00 PM)
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crash6x86
Asteroid
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So far I've tried the turn off auto optimization, cleared cache, and repaired apps. I decided to try something else. I forced stopped Device care and I cleared its data. So far, no random reboots being on wifi6e. I'll report back later.
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Ryekia
Cosmic Ray
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I had no reboots until now. Wifi on or off. It doesn't matter. It has made it so my phone is unusable.
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My screen just froze and rebooted for the first time. I was given an option to send Samsung the error report and i did. I was also connected to my wifi. Gonna see if it happens again.
John_Freiman
Cosmic Ray
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Out of the 6 times this happened, I was never prompted to report the issue.
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crash6x86
Asteroid
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Since force stopping device care and clearing data I have not had any random reboot. This is with auto optimization being off. I don't know if anyone has tried this "fix" but it has worked for me
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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