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Original topic:

Beta 4 - Refresh Rate Issue

(Topic created: Wednesday)
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bigbad614
Nebula
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I have noticed that after installing beta 4, the refresh rate of the display is low for a second or so after waking the phone. 

Anyone else? 
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for reporting this issue. We understand that experiencing a momentary drop in refresh rate after waking the phone can be frustrating, and we appreciate you bringing it to our attention.

To help the team investigate further, could you provide additional details?

 - Does the issue occur every time you wake the phone, or only intermittently?

 - Does it happen with both fingerprint unlock and power button wake, or just one method?

 - Are you using Adaptive Refresh Rate or a fixed refresh rate (e.g., 120Hz/60Hz)?

 - Have you tried toggling settings like Motion Smoothness or restarting the device to see if it improves?


If others in the community are experiencing the same behavior, please share your observations. Also, if possible, we recommend submitting a Error Report through the Samsung Members app under Beta Feedback, including logs when the issue occurs.

We appreciate your patience and participation in the One UI 7.0 Beta program.

Regards,
One UI Beta Team

 

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bigbad614
Nebula
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I noticed this most after my screen has been off for 15-20 minutes. Once the refresh rate clears up after the occurrence, it is smooth until it is off again for that 15-20 minutes.

Restart has not changed the issue

Clearing cache upon start-up has not changed the issue

Not using always in display

During the 1-2 seconds that this is an issue, all animations are horrible, but again, clears up after a few seconds

I have submitted my bug report + log as soon as I posted about this issue.
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