cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Beta Features Unavailable - Carrier has Changed Error

(Topic created: 08-13-2022 10:13 AM)
968 Views
usereJXWl0qnV3
Constellation
Options
Discussions

I registered my S22 Ultra for the beta when I was with Verizon and then last night we switched over to T Mobile.  Now I'm getting this error...Can someone help me figure out who to get it back to working with my new carrier...

 

 

 

 

 

 

 

0 Likes
Reply
5 Replies
Yamialex224
Honored Contributor
Options
Discussions
Messaged a Samsung beta mod
0 Likes
Reply
ricketypumpkin
Red Giant
Options
Discussions
It's probably an issue of having a Verizon (CDMA) beta firmware installed and then switching to T-Mobile (GSM) carrier. You will probably have to downgrade out of the beta, then sideload the beta back. Note that downgrading will probably require a factory reset.
jasonamd
Halo
Options
Discussions
This is incorrect. You have to contact a beta admin. The beta is registered to your sim number (ICCID). By changing carriers you change that number so you are no longer recognized as a beta participant. A beta admin is the only one that can fix it .
0 Likes
Reply
Rydah
Planetary Samsung Care Ambassador
Options
Discussions
Can you post a screenshot of the error you're seeing?

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,

Please send us a message with your IMEI and Samsung Account Email ID.  We will check your registration status.

We appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team