cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Beta one UI 9

(Topic created: Sunday)
117 Views
userkdox
Cosmic Ray
Options
Discussions
Does anybody else having a black screen consistently happening? Especially if I turn my screen off and then turn it back on everything is black and I have to move to a different app and then back in order for it to load? This even happens when I'm loading things like my weather app or a search on Google or Facebook. It's really strange and getting a little annoying.
6 Replies
HannTheftAudio
Cosmic Ray
Options
Discussions
I have not received such a hindrance as of yet.
tech1234
Cosmic Ray
Options
Discussions
I have Same problem in settings in Google services
0 Likes
tech1234
Cosmic Ray
Options
Discussions
I tried everything to fix it but won't let me only thing is factory reset but lose the beta program
0 Likes
USBetaModerator3
Beta Moderator
Options
Discussions

Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

0 Likes
tech1234
Cosmic Ray
Options
Discussions
Why my Google services won't update
0 Likes
Y0u
Honored Contributor
Options
Discussions
This is normal during beta
0 Likes