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โ04-07-2026 07:28 AM in
DiscussionsHere's the problem: when we're all in the car and trying to pick a device to switch to, we see three identical devices: SAMSUNG GALAXY S25 ULTRA. Even though we've all renamed our devices in the settings. We're all running the beta UI 8.5. If I go into settings, then apps, then show system apps, and clear the cache and files for BLUETOOTH AGENT, it will show our individual phone names when each is re-paired to the radio.
But after a few days, they go back to GALAXY S25 ULTRA. I'm not sure what triggers this? Restarting the phone? Updates? Is it random?
Any ideas? I submitted a ticket ages ago and can't see the answer and no fix has been done
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โ04-07-2026 08:21 AM in
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โ04-07-2026 09:27 AM in
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โ04-07-2026 10:40 AM in
DiscussionsHello,
Weโre sorry for the inconvenience youโre experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members โ One UI Beta Program โ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โSend system log dataโ is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
Thank you for your continued support.
Best regards,
One UI Beta Team
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โ04-11-2026 08:07 AM in
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3 weeks ago in
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3 weeks ago in
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a month ago in
DiscussionsMy bluetooth has been malfunctioning ever since the IU8 update. They pushed a software update that not only forces you into it but also adds more bugs and spyware. I donโt want to wait a whole month for a fix. I rely on my phone for music while working out, so I need a solution this week. Should I consider switching to Apple? This is a major issue thatโs affecting so many people, and they haven't done anything to address it
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3 weeks ago in
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3 weeks ago in
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