Do the buds connect when the Bluetooth is turned? The manager can only be accessed when the buds are connected with Bluetooth turned on. If not, open settings/apps/galaxy buds3 pro manager and then click on storage clear both cache and data. Then turn on Bluetooth again when the buds are out of it in case as if being used, and pair them up again.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots or screen recording/video (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
