CRITICAL CELLULAR PROBLEM

[Lawrence1124]

I've submitted a report, but also wanted to make a post so maybe it gets more attention. I noticed that while I'm on WiFi, my Verizon line goes down to 1 bar signal even though I'm next to the tower and nothing is changing. I went into the service mode engineering menu and the signal is going blank, dashed lines instead of a numerical RSRP, and I'm not receiving calls or texts when it does this. Only happened since this new beta update.

[ButtaBean_42]

I have no issues on my US Unlocked S26 Ultra and I have Spectrum Mobile which is basically Verizon

[Lawrence1124]

Here is the evidence

[-CROW-]

I don't see any problem here. Your NR RRC: IDLE, so it's normal to show NR5G -- because your modem goes to sleep.

[Lawrence1124]

It is not normal for the RSRP to be blank with dashed lines, that's telling you that it's not even receiving a signal. There is always supposed to be a numerical RSRP no matter how the modem is sleeping. This has never happened once ever until this beta. And again, I missed multiple calls and this is the only explanation

[-CROW-]

Mine is the same, showing "--" when I'm connected to Wi-Fi, and the phone is working fine, receiving calls and messages.

[Lawrence1124]

Interesting. Idk, I'm not trusting it at the moment, my signal doesn't disappear like that on LTE, and it never did that before on NR. I stayed in service mode and watched it after I turned off wifi, and it popped back in at -136 before showing the proper signal. Something is definitely not right. It can't be a coincidence that 2 calls were sent to my voicemail the other day since this beta update.

[Lawrence1124]

I have 100% isolated it to only happening with dual sim enabled (with my T-Mobile line on alongside Verizon). If I use Verizon by itself, even with wifi on and the data goes idle, it still shows an RSRP and never goes blank.

[-CROW-]

This is what I have.
I honestly don't know what's going on with your phone.

[Lawrence1124]

That's not normal either. How are you connected to a network with no signal, no tower PCI, no anything? That is definitely not right