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Original topic:

Dolby Atmos settings keep changing out of nowhere...

(Topic created: 11-12-2021 01:07 PM)
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JBABY666
Asteroid
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I always set my Dolby Atmos setting to Music, but Everytime I go back to check it, it switches to Movie. Anybody else have this issue? I haven't changed any setting and can't force that in routines. 
2 Replies
USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

Members_6UjOqdk
Constellation
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Dude, same! You just described my situation perfectly. Everytime I put it in music, it just switched to movie. I can notice the change in music.

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