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Original topic:

Expert Raw

(Topic created: 09-13-2023 04:51 PM)
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dreamerRo
Asteroid
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Today I noticed expert raw 50mp isn't working. Everytime I try to take a photo it doesn't process and just shows as a grey error photo. It's weird that the pro photo mode does work in 50mp. I'm not sure if there's any settings I need to adjust. I guess I'll just use pro photo mode for now.
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6 Replies
ayuz
Halo
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Same problem 😕
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userZNnTdcqwZP
Supernova
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Have you updated the app? Clear app cache? It works okay on mine (version 3.0.00.5 on S23U).
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smokerek
Galaxy
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Worked for me 🤷
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smokerek
Galaxy
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Also on version 3.0.00.5 on S23U
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please try the suggestion by @userZNnTdcqwZP .  If the issue persits, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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dreamerRo
Asteroid
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I've uninstalled and re-installed the app and the photos still do not process when using the 50mp option.
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