Galaxy watch 4 randomly lost sync

[Betamonke]

My Galaxy watch 4 randomly disappeared from my remembered Bluetooth devices and disappeared from the galaxy wearable app. I had to reset my watch to reconnect it and set it up like it was a new device. Has anyone else seen this issue? 

I submitted an error report but I don't think it lost sync within the timeframe that the logs collect. 

[Betamonke]

Hmm. That's really weird. I wonder if that's a Google play services issue? What's your Google play services version number? I had a button to accept and advance through.

[Thuglas]

Up to date

[Jeffrey777]

Yes I had it happen on my s10 when i had it on there and it has had on my s22 too but not in beta

[USBetaModerator2]

Hello,

Please try steps below to see if it helps.

1. Turn off Bluetooth
2. Go to settings > apps > Click on arrow next "Your apps" > Select show system apps and press ok
3. Go to Bluetooth app > storage and clear data and cache.
4. Turn on Bluetooth

Please note this will remove your existing devices and may need pairing them back.

Regards

One UI Beta Team.

[Betamonke]

There was no point in doing that because my S22 ultra already forgot all of the Bluetooth devices. I have it synced now.

[laufeyson]

It's happened twice now one with my watch 4 and once with my 5pro