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Original topic:

Gmail, unable to select and edit email

(Topic created: 2 weeks ago)
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EeeGeee
Asteroid
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image

Gmail will constantly crash but attempting to select text. User doesn't get any farther than attempting to select texts and crash reverting to previous screen / folder or crashing all together and giving you a prompt to uninstall Webview.

The suggestion is to fix and patch this ASAP. 

Any suggested workarounds are using the same device?
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8 Replies
Youu
Honored Contributor
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Unistall updates to Gmail, reinstall the updates to Gmail, force stop webview and it should work
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angelg4
Sun
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Also happens in Outlook.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

TheAlchemist
Cosmic Ray
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Force quit then clear cache.
Philosophics
Comet
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This is the way
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EeeGeee
Asteroid
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Great tip, thank you!
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EeeGeee
Asteroid
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Even when executing your suggestion the glitch eventually reoccurs
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ucancwhatic
Red Giant
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Make sure Android System Webview is selected updated and active in settings.
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