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Original topic:

Google Play Issue

(Topic created: yesterday)
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Saucy9
Asteroid
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I've updated the app, running the 1 July update and it says it is up to date. However every time I go to manage my apps the play store freezes and then force stops. Is anyone else having this issue? Any fixes?
2 Replies
buckeye47
Galaxy
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Same here.
USBetaModerator3
Beta Moderator
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Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team