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Original topic:

Google play store

(Topic created: 3 weeks ago)
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zDrewskii
Halo
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After the recent beta update my Google play store crashes when trying to update apps. Anyone else having this issue?
6 Replies
Robin621k
Honored Contributor
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No, I am not having this issue.
Have you tried clearing cache in the Playstore app. Have you checked for Play Services updates?
zDrewskii
Halo
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Yes I have done all that. When clearing the cache it's a hit or miss. It doesnt fix the issue
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Robin621k
Honored Contributor
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Is your Play Services updated?
That update is directly related to the Playstore.
H00kd
Constellation
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I'm having the same issue , I downloaded the aurora store to update my apps for now
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kidqwik
Asteroid
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I'm having the same issue. It closes when I go to Search in the PlayStore. Sometimes I csn get it to work after a few times after cleaning cache but it comes back. Started happening the last One Ui 9.0 update.
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USBetaModerator3
Beta Moderator
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Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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