cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Home Screens disappear

(Topic created: 10-02-2023 09:34 PM)
376 Views
user2wi25gvA3S
Constellation
Options
Discussions
All icons, widgets and groups randomly disappear and swipe gestures do not initially bring them back. Sometimes it requires swiping multiple times.
2 Replies
user_ams007
Planetary Samsung Care Ambassador
Options
Discussions
Please try clearing the cache from the One Ui application this can sometimes fix problems with icons and gestures, if that doesn't help try rebooting your phone into the the recovery mode menu and then clear the cache from your device and then reboot your phone, also please use the Send feedback and error report option in the Members application to let the Samsung beta program team know that you are experiencing problems with the Beta One software
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply