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Original topic:

Increase in crashes?

(Topic created: 10-11-2023 07:10 AM)
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This whole beta, I haven't really experienced any crashes, but this latest update, I've experienced 2 crashes so far. This update feels the smoothest and most refined so far, so hopefully the crashes I've submitted helps them to track this down. 
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camb8
Nebula
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I agreed 👍 same here
Mike-B
Comet
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What kind of crashes?
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My phone randomly locks up and become unresponsive, then the Samsung logo appears and it reboots.
Mike-B
Comet
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Have you actually tried to boot into recovery mode and then clear the cache partition and then after that repair apps? To see if it'll help you? Because that seems to help a lot of people.
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I clear my app cache after each update. I only have auto restart enabled for Sundays at 3am, so it shouldn't be that.
Mike-B
Comet
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Another thing you should check is to see if your phone is set to "Restart when needed" because that could also be causing your phone to reboot like that. You can find it by going to Settings, Device Care and then tap Auto Optimization and you should see this screenshot like I have mine set up to reboot every morning at 6am but restart when needed is not enabled.Screenshot_20231011_103848_Device care.jpg
Jrdale88
Halo
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Same here, Multiple times per dayScreenshot_20231011_121936_Samsung Members.jpg
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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