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Original topic:

Lock Screen Clock Issues

(Topic created: Thursday)
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SaintKyiv
Asteroid
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I've noticed with the One UI 7 beta that the size and placement of the clock on the lock screen change on their own.

It has repeatedly reset the size and placement, and when I hold down on the lock screen to enter the customization settings, it displays the size and placement I previously set.

This has happened quite a few times. Is anyone else experiencing this issue?
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Manny03
Cosmic Ray
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Nah, the screen timeout's fine with me.

And I messed with the size a bunch.
ohios-finest
Cosmic Ray
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It happened when I restarted my phone once but, when I put the screen to sleep and then woke it back up, it was back to my normal setting.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for sharing your experience with the One UI 7 beta. The issue youā€™re describing with the clock size and placement resetting on the lock screen does sound unusual. Here are a few steps you can try to troubleshoot:

1. Reapply the Customization

Hold down on the lock screen to enter customization settings, then adjust the clock size and placement again. Save your changes and monitor if the issue persists.


2. Check for Software Updates

Ensure youā€™re running the latest beta version by going to Settings > Software Update. Updates often address bugs and glitches reported by users.


3. Clear System UI Cache

Go to Settings > Apps, tap the three-dot menu, and select Show System Apps. Search for System UI, go to Storage, and tap Clear Cache.


4. Test in Safe Mode

Restart your device in Safe Mode (hold the power button, then long-press "Power Off" and select Safe Mode). This disables third-party apps and can help identify if an app conflict is causing the issue.


5. Report the Issue

If the problem continues, please submit feedback through the Samsung Members app. Include a description of the issue, steps to reproduce it, and screenshots or screen recordings if possible.


We appreciate your patience as we continue to refine the beta experience. Let us know if you need further assistance!

Regards,
One UI Beta Team

 

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