cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Mobile network disconnect

(Topic created: 09-05-2023 05:49 PM)
607 Views
Fisamo
Asteroid
Options
Discussions
I've observed that when on wifi for a while, my phone loses its mobile network connection. Specifically, no bars, a circle-slash symbol, and doesn't reconnect automatically when I go out of wifi range (e.g., leave home). My best way to reconnect is to toggle airplane mode on and off. 

For what it's worth, I'm a Verizon subscriber with physical SIM.
5 Replies
Majorboog
Cosmic Ray
Options
Discussions
I've been having the same issue. Only sometimes toggling airplane mode doesn't work and I have to restart my phone.
0 Likes
Reply
SammyS23
Halo
Options
Discussions
Same issue here.
0 Likes
Reply
Nhawk
Cosmic Ray
Options
Discussions
Saw it too, opened a bug ticket (I'm on optimum, provided by T-Mobile, using eSIM). Airplane mode fixed it so far.
Though I'm not sure if being on Wi-Fi is the cause or just something masking the issue
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply
Fisamo
Asteroid
Options
Discussions
Will try to remember to submit bug report the next time it happens.
0 Likes
Reply