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My unlocked S21 Ultra 5G has yet to receive the Android 12 and UI 4 update?

(Topic created: 11-24-2021 10:34 PM)
ΛDΛM
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I'm a little confused as to why I haven't received an Android 12 update yet on my Galaxy S21 Ultra even though it's said to have been released. My phone is unlocked and being used on T-Mobile. 
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SJohnson
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Currently T-Mobile subscribers and users on the beta program haven't received anything yet

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SJohnson
Samsung Care Ambassador
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Currently T-Mobile subscribers and users on the beta program haven't received anything yet

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ΛDΛM
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Any word on when? Or is it just a matter of time?
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SJohnson
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The official road map says November. Samsung hasn't specified an exact date however

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ChefHoto
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Wondering the same thing. Got the S21 unlocked, running beta 4. No update Still!
ΛDΛM
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I'm not even on the beta.
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You are out of luck, my friend. Samsung has refused to honor any commitment to people who bought the unlocked versions. I am in the same situation as you.
Let us all have some self-respect and leave Samsung for good. They are not worth the heartache!
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ΛDΛM
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What are you talking about? Lol. I've received every other update, just not the Android 12 update yet. I won't be leaving Samsung anytime soon though, especially for iPhone or any other brand. I've always used Samsung.
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Ch_k37
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It will come soon, just be patient 🙂
ΛDΛM
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Thanks 😊