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Original topic:

Need help unenrolling from the OneUI4 beta program

(Topic created: 11-10-2021 11:28 AM)
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Arkhaic
Asteroid
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I downgraded to 3.1 with Smart Switch on PC. However, I didn't deregister from the beta prior and now it's still prompting me to install Android 12/OneUI4 updates in system settings. Can someone help me withdraw/deregister from the OneUI4 beta program?

Z Fold 3 5G

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USBetaModerator
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Hello,

You can deregister from the beta program from Samsung memberā€™s app -> settings -> one Ui Beta program status -> Withdraw. Once withdrawn you can download smart switch on the PC and restore to Android 11. 

Please back up all data on your device before using smart switch to move back to Android 11 as this does reset the phone. if you do choose to move to Android 11 , we suggest you backup all your device data and master reset on Android 12 and try if for a few days. If issues are still not resolved,  you always have the choice to withdraw and move back to Android 11.

Regards

One UI Beta Team.

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Arkhaic
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Unfortunately, there is no option to "Withdraw" within the Samsung Member's app. It disappears once you downgrade. I cannot upgrade again to just withdraw.

I really need you guys to withdraw me on your end manually as you have for other users.

Thank you.

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Arkhaic
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I really need this as soon as possible.

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