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Original topic:

No animation

(Topic created: Friday)
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Pedro216
Comet
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I'm getting no type of animation when I play my music. Anybody know why?
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3 Replies
TechSavvy2020
Cosmic Ray
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Try to sign in again to your music. I have Spotify and it didn't have any animation until I had to log in again
After that it worked.
Pedro216
Comet
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Aight coo. I will try that but even on my Samsung music app it's not even working.
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USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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