October 2024 Sleep Tracking is messed up on Galaxy Ultra Watch

[benny8313]

I have sleep apnea and use my watch to check my general health and well being. It states my sleep as being much shorter then it actually is.

Why isn't Samsung fixing this on a $1300 watch when my watch 5 pro and 4 were spot on???

I also use sleep cycle which is far more accurate than the tracking I'm getting from Samsung.

Please, for the love of god update the sleep software. I need the accuracy for my health.

Anyone else having the same issue with their overpriced watch that can't even track sleep?

[MatthewReiter]

First of all, the Galaxy Watch Ultra isn't $1300, it's $600, Second of all, this is a forum for Beta Testers that uses Galaxy Watch

[Members_km9hn4e]

Samsung sleep apnea isn't for patients, rather to indicate you may have apnea. 

My CPAP uploads it's data

[USBetaModerator3]

Hello @benny8313,

Thank you for your feedback on Watch Ultra's sleep apnea issue. 

Although this community is for Watch4/5/6 Beta program, please don't hesitate to submit an error report regarding to your shortened sleep cycle to help us understand your issue in depth. 

Steps:

Samsung Members App > Support (Bottom right of the app panel) > Error reports (Under Send Feedback) > Choose your issue category > Check "Send system log data" along with attachments (screenshots / videos) 

Regards,

One UI Beta Team