cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

One UI Crashing: Opening Folders (Workaround)

(Topic created: 09-22-2022 04:20 AM)
1949 Views
Options
Discussions
One UI home keeps crashing whenever I try to open a folder on the application drawer.. This happens everytime. 


image
Try searching for the application you desire to access here.



As a temporary workaround, I've found that pulling the individual application up by using the search window to work. I know it's inconvenient, but it'll work until the issue is resolved. 

I hope this helps. Let me know if this helps and feel free to share your experience. 

*Please keep in mind this as avoluntary beta program that you signed up for. 





17 Replies
userOv3Wn1yw6T
Asteroid
Options
Discussions
Uninstalling homeup from the goodlock app resolved this issue.
Captain Blackstar
Cosmic Ray
Options
Discussions
Can confirm, uninstalling Home Up resolved the issue.
userKZgnI86lTk
Cosmic Ray
Options
Discussions
I can also confirm that this helped.
0 Likes
Reply
Options
Discussions
Yes, I was thinking that was the possible culprit. However I'll work around it. I like the other features that the module brings. Thanks
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 
0 Likes
Reply
Options
Discussions
Thanks it's already been done
0 Likes
Reply
blazeBark
Nebula
Options
Discussions
This is due an incompatibility between One UI 5 and HomeUp from GoodLock - uninstall HomeUp, wait for One UI 5 Beta 4, or wait for a HomeUp update.
0 Likes
Reply
Options
Discussions
Yes, I was thinking that was the possible culprit. However I'll work around it. I like the other features that the module brings. Thanks
0 Likes
Reply