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Original topic:

Only getting missed calls notifications

(Topic created: 07-26-2024 10:32 AM)
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andre23
Halo
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For some reason my GW5 pro will not receive phone calls. Only shows calls missed . It is a bluetooth model. Checked setting on phone it is set to receive calls. What's up
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andre23
Halo
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I'm starting to believe the beta I participated in may be at the root of my issue
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USBetaModerator3
Beta Moderator
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Hello @andre23

Thank you for your feedback on missed call notification issue. 

Based on your observation, it seems that your GW5 pro lost Bluetooth connection from your phone, at the time your phone was receiving a call. "Missed Call" notification could have shown once the connection established with your phone. 

To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:

Galaxy Wearable Beta app> Search for "Contact us" > Error reports (Screenshot would be more helpful)

Note: To ensure relevant log information is included in the error report, do not close the Samsung Members app until you receive a notification that error has been sent.

We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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