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06-15-2024 06:11 PM in
DiscussionsI set up my Galaxy S20 and have been having connects and reconnect issues. I have not reset my watch yet. Bob.radd@gmail.com
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06-17-2024 01:21 PM in
DiscussionsHello @1rooster,
The best solution right now is to manually reset, or factory data reset the device in 2 different methods, depending on your device's status.
For regular reset method, you can simply:
Settings > About Watch > (Scroll down) Reset. This method will work if you can make it to Settings screen before the next automatic reboot.
Second method (if you cannot make it to Setting screen due to frequent rebooting) is:
1. Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2. Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...".
3. From the text menus, click the Home button (will scroll down) until you see "Recovery menu".
4. Long press on the Home button until the menu changes to Recovery screen.
5. Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6. Click the Home button to select Factory reset.
7. Use the back button to select yes > Click the Home button to activate it.
Regards,
One UI Beta Team