Samsung Health Sleep Score

[The_Chief]

Feedback submitted - Samsung Health is still lowering sleep score based on how long sleep mode is turned on - not actual sleep time. This is entirely unfair and unreasonable: particularly for older users like me (62 years). 

See screenshot - I received a lower score even though my actual sleep time was just over 8 hours, which is normal for people my age.

Sleep score should be based from the time I fall asleep to the time I wake up for good in the morning.

[USBetaModerator3]

Hello,

Thank you for your valuable feedback regarding the Samsung Health sleep score feature. We understand your concern and truly appreciate the detailed explanation you’ve provided.

To help us investigate this issue further, we kindly request you to submit an error report through the Samsung Members app:

1. Open the Samsung Members app.

2. Navigate to One UI Beta Program > Beta Feedback.

3. Attach the relevant screenshot you’ve shared (if possible).

4. Ensure the "Send system log data" option is checked, then submit the report.

Important: For accurate log data collection, please submit the report after your first sleep measurement (This case would be within the first 15 minute after 4:59AM ~5:14AM)

We sincerely apologize for any inconvenience this may have caused and thank you for your patience and contribution to improving the Beta experience. Your feedback is vital to refining our features and ensuring they meet the needs of all users.

Best regards,
One UI Beta Team