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Original topic:

Samsung Health not recording steps

(Topic created: 10-04-2023 09:17 PM)
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Melll
Asteroid
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Is anyone who doesn't not have a Samsung watch having issues with there phone not recording steps?

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 The last to days I noticed my steps not being recorded on my Samsung Galaxy S23 Ulltra but being recorded on my Samsung watch6 classic. My phone and watch are on me all day and should be showing approximately the same steps. I've attached a photo showing how different they are
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CC50
Cosmic Ray
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Have thar issue as well.
Jdrudd2
Cosmic Ray
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Ever since joining the beta, step counter no longer works on Galaxy Watch 5. Something odd is happening.
sunny28
Galaxy
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Issues here too, been walking every night with my cats and boyfriend and it's not recording my exercise at all, some nights 1 hour and a half hours so I know I'm walking long enough lol
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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