cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Health not recording steps

(Topic created: 10-08-2023 12:21 AM)
394 Views
Melll
Asteroid
Options
Discussions
Is anyone who doesn't not have a Samsung watch having issues with there phone not recording steps?

image


image


image


 The last to days I noticed my steps not being recorded on my Samsung Galaxy S23 Ulltra but being recorded on my Samsung watch6 classic. My phone and watch are on me all day and should be showing approximately the same steps. I've attached a photo showing how different they are
4 Replies
CC50
Cosmic Ray
Options
Discussions
Have thar issue as well.
Jdrudd2
Cosmic Ray
Options
Discussions
Ever since joining the beta, step counter no longer works on Galaxy Watch 5. Something odd is happening.
sunny28
Galaxy
Options
Discussions
Issues here too, been walking every night with my cats and boyfriend and it's not recording my exercise at all, some nights 1 hour and a half hours so I know I'm walking long enough lol
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply