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Original topic:

Samsung Health

(Topic created: 11-03-2021 06:20 AM)
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ryanburleson
Constellation
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Unable to activate sync with Samsung account. The account selection appears but choosing one does nothing. 
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2 Replies
Ilanoraa
Halo
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I am able to sync, I did do a wipe of all data and reinstalled and this seems to fix some of the silly errors of stuff not working correctly. Still not done doing, time right?
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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