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ā11-04-2021 05:41 AM in
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ā11-04-2021 02:36 PM in
DiscussionsHello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team
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ā11-04-2021 10:33 PM in
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ā11-05-2021 08:20 AM in
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ā11-05-2021 12:49 PM in
DiscussionsAs for the fold screen try clearing cache of the whole phone on recovery that fixed it for me.
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ā11-05-2021 07:32 PM in
DiscussionsDon't forget to give this post a Like by clicking on the ā¤ icon below.
And if it answered your question, please click on "Accept as Solution" ā¬