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Original topic:

Secure Folder Fingerprint

(Topic created: 05-28-2025 02:31 PM)
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Is anybody else having issues adding Fingerprints to the Secure Folder?

It asks for my current PIN for Secure Folder lock in biometrics, but once I input it and click Fingerprints - Add your fingerprints, it says to enter my current PIN again and doesn't let me proceed, saying my PIN is incorrect. It lets me click "Done", although nothing happens. The "Continue" option stays inaccessible. 

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4 Replies
Rydah
Planetary Samsung Care Ambassador
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Hmmm, mine worked fine. Have you tried rebooting your device?

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "โœ“ Accept as Solution" button.
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i just rebooted my device and unfortunately the issue persists. It won't allow me to set any fingerprints once I try inputting the Secure Folder PIN the second time it asks for it. Data logs and report have been submitted now!
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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Cookies_for_Devs
Constellation
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Yes. I have this issue as well. It appears to be when your secure folder pin is over 8 digits. I found a work around of changing your secure folder pin to something that's 8 digits, then setup your fingerprints, and then once you're done setting up your fingerprints go and change the secure folder pin back to your longer pin.
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