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Original topic:

Secure Folder Fingerprints Issue

(Topic created: 05-29-2025 07:16 AM)
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Cookies_for_Devs
Constellation
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After updating to the One UI 8 Beta and opening Secure Folder which was already setup with fingerprints and pin, it says Secure Folder needs to register separate fingerprints now.

When I go in to settings in Secure Folder and choose the option for "Secure Folder Lock and Biometrics" it asks for my Secure Folder pin which is 12 digits long. It accepts my 12 digit pin here and takes me to those settings. I then tap "Fingerprints" to register my fingerprints and it asks me to enter my Secure Folder pin again. I start typing my 12 digit pin and when I enter the 8th character it says invalid pin and clears the entry field.

It doesn't allow me to enter my full 12 digit pin, once I enter the 8th digit of the 12 digit pin it says invalid pin and starts over every time.

I was able to get around the issue by changing my Secure Folder pin to an 8 digit pin, setting up the fingerprints in the Secure Folder settings, and then changing back to a 12 digit pin.
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3 Replies
theblackcobra
Red Giant
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Yep!!!!! Same issue with the fingerprints. I see you found a workaround. Let me see if I can do the same.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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Cookies_for_Devs
Constellation
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Thanks, I did submit a report through beta feedback. It wouldn't let me do a screen recording in the security settings though. It kept blacking out on the video when I went into the Biometrics and Pin settings.
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