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Original topic:

Secure Folder Issues

(Topic created: 11-20-2021 05:03 PM)
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CrashD35
Cosmic Ray
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Hope this is not a repeat. The secure folder structure is missing. I can unlock the secure folder, however there are no folders available to select. Also, I'm receiving an update but it just spins and uses up viral bandwidth. Anyone else experiencing this issue?
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4 Replies
ShredZ
Cosmic Ray
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Same! Samsung note 20 ultra! Secure folder keep saying wrong password to me
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sleepcycl
Asteroid
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Same issue, but if I tap it still opens the apps that would be in that place despite not being able to see them.
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pipopipz
Cosmic Ray
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This would be a nightmare. Every update I dread thinking things in my secure folder gets wiped out.
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USBetaModerator
Beta Moderator
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Hello @CrashD35 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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