Sleep Tracking

[lucie94]

Ever since I downloaded the beta for One UI 7 on my Samsung s24 ultra, the sleep tracking on my Watch 5 pro has stopped working. The watch 5 pro is updated to the latest software (One UI 6) as well. Anybody else dealing with this?

[lrosenman]

I'm seeing similar with my watch6

[crackerjacksnr]

I had this issue 2, resetting my watch fixed it but if you aren't already i suggest updating to beta 2

[lrosenman]

I'm on beta 2. Should I reset the watch or give it a couple of days?

[crackerjacksnr]

I'd honestly just reset it, that's the most surefire way to fix it, make sure you back it up before though (before you reset it automatically backs up), and then restore that backup so you don't loose any data

[lrosenman]

Did the reset. We'll see what it does now.

[USBetaModerator3]

Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team