cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

T-Mobile Issue (Dissappearing Network Icon)

(Topic created: Monday)
23 Views
ZoeBoy
Cosmic Ray
Options
Discussions
Anyone have multiple sims active on their phone (S24 Ultra) and one of them is T-Mobile or even Metro and when they make that sim the primary network after a while the network icon disappears and data connection is lost? It's annoying that I have to keep switching sims and restarting/clearing cache partition to fix it every time. Only happens with the T-Mobile sim, my non T-Mobile eSim works fine.

image


0 Likes
2 Replies
NewbieCanoobie
Cosmic Ray
Options
Discussions
It's probably t-mobile issue, such as low or weak signal. Mines fine1736779854723.jpg
0 Likes
USBetaModerator3
Beta Moderator
Options
Discussions

Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

0 Likes