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Original topic:

Tic toc

(Topic created: 12-20-2024 06:49 AM)
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Luckybr1
Constellation
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Found an issue where if someone sends me a link to a tic toc video it continues to play the sound in the background even after closing evey open app. Only resolution is to restart the phone.

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Solution
USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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3 Replies
Youu
Honored Contributor
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Have you tried force stopping where it's playing from
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RedOregon
Comet
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I've seen the same thing with other videos (I don't do the tictoc thing).
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Solution
USBetaModerator3
Beta Moderator
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Discussions

Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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