cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Touch issues, temporary solution!

(Topic created: 10-05-2023 08:43 AM)
373 Views
Robin621k
Neutron Star
Options
Discussions
If you find your phone is having touch issues, a wipe cache partition temporarily fixes it. 
  1. Turn off phone
  2. Press power and volume up button simultaneously.
  3. When Samsung logo appears release buttons
  4. Using volume down button scroll to Wipe cache partition.
  5. Press power button.
  6. Scroll to yes with the volume down button.
  7. Press power to reboot.
Hope this helps, you might have to do this multiple times a day
3 Replies
Mike2828
Cosmic Ray
Options
Discussions
I always do that after every beta update but no luck still have ghost touch issues
0 Likes
Reply
MarvinMod2
Comet
Options
Discussions
When im having touch issues, i turn sceen off via power button and back on usually works for me.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

We have made improvements for touch stability in the latest Beta SW (ZWJ6).  Please update your device to the latest Beta SW.  If you continue to have issues, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply