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10-05-2023 08:43 AM in
Discussions- Turn off phone
- Press power and volume up button simultaneously.
- When Samsung logo appears release buttons
- Using volume down button scroll to Wipe cache partition.
- Press power button.
- Scroll to yes with the volume down button.
- Press power to reboot.
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10-05-2023 03:42 PM in
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10-05-2023 09:19 PM in
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10-09-2023 10:58 AM in
DiscussionsHello,
Thank you for your feedback.
We have made improvements for touch stability in the latest Beta SW (ZWJ6). Please update your device to the latest Beta SW. If you continue to have issues, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.
We appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team