cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Trouble Submitting Error Reports

(Topic created: 11-27-2021 07:01 PM)
mindsunwound
Cosmic Ray
Options
Discussions
It seems like the majority of error reports I make are blown off with a "No Logs" response. Each and every report i have posted has had the checkbox checked to send the logs.
4 Replies
Lrock
Comet
Options
Discussions
I only had this problem if I left the subsequent screen or app *before it finished sending, after hitting the send button
MerpleChicken
Astronaut
Options
Discussions
It never sends logs. I've submitted multiple issues and get the same stupid response because reading is apparently too hard for samsung to look into these issues.
USBetaModerator
Beta Moderator
Options
Discussions

Hello @mindsunwound ,

Please try not moving to a different screen until members app shows that report has been submitted succesfully.

Regards
One UI Beta Team

0 Likes
mindsunwound
Cosmic Ray
Options
Discussions
That is how I have been doing it.
0 Likes