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‎10-14-2022 11:36 AM in
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‎10-14-2022 01:24 PM in
DiscussionsOpen Samsung members in the beta community, tap "Beta feedback > error reports > relevant category" and make sure include logs is selected.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
You will also get a pop up at some point (usually around 3-5 minutes) that asks if you want to allow one time access to system logs. Click allow
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‎10-16-2022 09:15 PM in
DiscussionsHello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team