userlQcCM1wRc8
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08-20-2025 07:00 PM in
Discussions
Sent this off using the beta feedback and attached system logs.
Anyone else experience this?
Dear Samsung Support,
I am experiencing an intermittent issue with my device that began after installing the beta software. While actively using the phone, the screen occasionally goes black and appears to perform a soft reboot. It then transitions to the lock screen, which displays only the wallpaper for several seconds without any UI elements. Shortly afterward, the passcode prompt appears, and I am able to unlock the device normally.
No data seems to be lost, and functionality is restored, but I am unsure why this behavior is occurring.
I have attached the relevant logs for your review.
Thank you for your assistance.
1 Reply
USBetaModerator 3
Beta Moderator
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08-21-2025 10:23 AM in
DiscussionsHello,
Thank you for sharing your valuable feedback with us.
Your input is essential in helping us identify areas where we can improve and refine the One UI experience.
If you have any additional feedback during your Beta participation, please don’t hesitate to share them through the Beta Community or Samsung Members app.
We truly appreciate your continued support of the One UI Beta Program.
Best regards,
One UI Beta Team
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